How we got here
iPhone Repair Honpo began as a small side project in 2019, born out of genuine enthusiasm for electronics repair and a dissatisfaction with how most customers were being treated at phone repair shops.
The name comes from the Japanese word honpo (本舗), which loosely translates to "original establishment" or "main shop" — the idea being that this is a place you trust, not a faceless kiosk. We liked the idea of something that felt principled and craft-oriented, which is how we approach the work itself.
We opened our Glasgow workshop in 2020 on Cochrane Street, a ten-minute walk from the city centre. In the years since, we've repaired thousands of devices, built up a reliable supply of quality parts, and developed a workshop process that's straightforward to follow for both us and for customers.
We're a small team. That's deliberate. It means we know every repair that goes out the door, and we stand behind each one personally.
What we believe about repair work
We would rather tell you a repair isn't worth doing than collect £80 for something that doesn't genuinely help you.
Every repair starts with an accurate assessment. Guessing wastes your time and your money.
Cheap parts fail quickly and cost more in the long run. We only fit parts we're comfortable putting our warranty behind.
You receive a written quote before any work starts. If something changes during the repair, we pause and discuss it with you first.